4 Key Managed Services Trends to Watch in 2022
With technology rapidly evolving, managed services providers (MSPs) have become crucial for companies’ IT environments. MSPs cover a valuable role in the business ecosystem. They offer small-to-medium-sized businesses various IT-related services, from network security to infrastructure-as-a-service (IaaS).
MSPs haven’t been the new kid on the block for business models in a long time, having been part of the industry for nearly two decades. But the market is still developing as companies in the business of technology follow the momentum behind services-based practices and consulting that drive revenue and embrace the use of emerging technologies.
As we move to 2022, we at LRF Enterprises wish to highlight some of the changes we expect to see in the world of Managed Services.
1. Automation and cloud will take center stage
The ever-increasing demands of IT require support from the latest industry capabilities. Modern MSPs have identified cloud-based solutions and automation as definite answers toward this. One of the primary advantages of MSPs with cloud computing and automation is their on-demand scalability. In the event of downtime, cloud storage security also prevents the risk of data loss. Automation additionally takes care of manual errors and discrepancies. However, as requirements differ across businesses, capable MSPs also offer ‘customized automation.’ The automation helps design the managed services tool and deploy it on the cloud.
2. Increased focus on security
Hybrid and remote work solutions are here to stay. A remote workforce brings several security concerns that do not exist in a highly secured office environment. Users may inadvertently connect using less-secure networks, like home networks, or improperly configure the networks or VPNs. As such, networks have become more vulnerable, and the dramatic uptick reinforces these vulnerabilities in phishing and ransom attacks. MSPs can address security concerns in several diverse ways. Most MSPs have started offering remote work set-up packages with comprehensive documents detailing everything a team needs to follow to ensure their network is safe. MSPs also offer managed detection and response as part of their cyber security suite.
3. Network agility is going to get the limelight
Enterprise networking is evolving every minute in the face of disruptions like AI and 5G. Connecting with an IT MSP is always an excellent way to ensure end-to-end security for networking platforms. A robust network operations center (NOC) helps catch up with the speed of digital transformation. Many businesses will be going for server virtualization in the coming years. Under this, virtual servers are set up in unexpected downtime and network losses. MSPs are now using advanced analytics and reporting to state the impact of technologies implemented, and showcase concrete data.
4. Focus towards a green solution
The demand to offer green technologies and follow environment-friendly business practices grows every day. MSPs can be valuable in achieving climate-conscious business goals. First, think of MSPs as having economies of scale in networking and other infrastructure facilities. A company that offers IT support in one place might also provide server space to its clients in and around the same place. This is possible because the company will already have the technical expertise to operate and secure networks. Instead of having their own server space, companies can go for co-locations and the MSPs’ IaaS solutions. Keeping equipment cool is one of the highest environmental costs most businesses face, so companies can lower the ecological footprint by using the infrastructure set by MSPs.
Top factors that could negatively impact the MSP market:
Ongoing cloud shifts
Confusing managed services model
General customers moving away from outsourcing
Consumers unhappy with previous MSP engagements
Industry regulations and standards are ever-changing. As a result, businesses take months or even years to implement modern solutions effectively. That’s why managed service providers are becoming a must to fast-scaling firms.
An expert managed service provider like LRF Enterprises can implement current and upcoming technologies to improve business processes. Our team can help you address a wide range of cloud-based requirements with deep expertise. Our rigorous managed service offerings are powered by our decades of experience and industry-leading practices.
Each solution presented to your business is vetted by established research methods and years of experience in the MSP industry. To know more, connect with us today!